Q: How do I submit my logo for a quote?
A: Just send an email to info@PhillyStitch.com , and attach a jpg, pdf or eps file.  Please include approximate size of logo, and what you want to put your logo on (shirts, hats, jackets).  Also, please provide a best guess for quantity of logos to be embroidered.

Q:  What is the minimum order?
A:  We do not have a minimum, but keep in mind that embroidery is less expensive in larger quantities.

Q: Is there a artwork charge?
A: Yes. A one-time art charge of 50.00, for all designs up to 5 inches, will apply to all new orders. Designs over 5 inches, for blankets, full fronts or full backs, large bags, etc. will be 100.00. Occasionally, an edit charge may be needed for existing art, when reorders require changes.

Q: What is the turnaround time for orders?
A: Turnaround time varies based on the size of the order, and how busy we are at certain times of year.  Normal delivery is approximately two to three weeks, once artwork is approved and goods are in-house. We will do our very best to accommodate customers who need a job completed quickly, and we will be up front about our capabilities at the time of the quote/order.

Q: Is all of the work done “in-house”?
A: Most of the work is done in-house, but on the occasion a customer has a need outside of our capability, we do have resources to still complete the job!  Examples of this include Tackle Twill, Custom Jersey Sublimation, Silk Screening, and Certain Sewing Jobs.

Q: Do you sew on patches?
A: We do not sew patches on, nor do we produce patches. However, we can embroider a design right onto your garments that will look like a patch, once completed.

Q: Do you do 3D or puff designs?
A: Yes, we can create beautiful puff, 3D designs on all styles of baseball hats, from structured baseball caps to unstructured or flex fit casual caps. Additional charges will apply for the foam application and the finish work necessary for completion.

Q:  Are you hiring?
A: Yes!  We are always looking for good team members.  Email us at employment@PhillyStitch.com to inquire about employment opportunities.  Please provide any experience you may have with embroidery or heat applied printing.