FAQ


Q: How do I submit my logo for a quote?
A: Just send an email to info@PhillyStitch.com , and attach a jpg, pdf or eps file.  Please include approximate size of logo, and what you want to put your logo on (shirts, hats, jackets).  Also, please provide a best guess for quantity of logos to be embroidered.

Q:  What is the minimum order?
A:  We do not have a minimum, but keep in mind that embroidery is less expensive in larger quantities.

Q: Is there a artwork fee?
A: Yes, there is a 1-time artwork fee of $50.00.  However, orders of 48 or more pieces will waive your fee!

Q: What is the turnaround time for orders?
A: Turnaround time varies based on the size of the order, and how busy we are at certain times of year.  Normal delivery is approximately two weeks on items once artwork is approved.  We do our very best to accommodate customers who need a rush order, and we will be up front about our capabilities at the time of the quote/order.

Q: Is all of the work done “in-house”?
A: No, most of the work is done in-house.  However, on the occasion a customer has a need outside of our capability, we do have resources to still complete the job!  Examples of this include Tackle Twill, Jerseys and Uniform sizing, Silk Screening, Full Jacket Backs.

Q:  Are you hiring?
A: Yes!  We are always looking for good team members.  Email us at employment@PhillyStitch.com to inquire about employment opportunities.  Please provide any experience you may have with embroidery or heat applied printing.